Public Service Academy
User Guides
Step-by-step guides for learners, supervisors, and HR admins.
Use these guides to get started and complete common tasks on the Public Service Academy platform. Choose the role that matches you for the most relevant steps.
For learners
- Logging in and navigating the dashboard
- Browsing the catalog and enrolling in courses
- Completing courses and tracking progress
- Viewing certificates and compliance status
For supervisors
- Using the Team Dashboard to see compliance and at-risk officers
- Sending nudges and checking who has overdue training
- Understanding competency gaps and suggested assignments
For HR admins
- Managing the Employee Directory and nominating officers for courses
- Bulk upload and workflow inbox (approvals and tasks)
- Running compliance reports and exports
For more help, visit the Help Center or contact support.